Problem
Check Music settings, voice-state access, and connected bot diagnostics.
Start at Voice & Music > Music.
Common causes
- The selected server is not Premium.
- GuildVoiceStates access or voice-channel permissions are missing.
- The user does not match DJ roles or the request is outside Allowed text channels.
- The queue limit or idle disconnect behavior ended playback.
Checks
- 1
Confirm Music is enabled and Premium is active for this server.
- 2
Run Bot Connection diagnostics and inspect GuildVoiceStates access.
- 3
Compare the member roles and text channel with DJ roles and Allowed text channels.
- 4
Review queue, volume, vote skip, and auto-disconnect settings.
Fix
- 1
Restore Premium or assign the entitlement to this server.
- 2
Repair voice-state and channel access.
- 3
Adjust DJ/channel rules or queue behavior, save, and test in one voice channel.