Scope
This Privacy Policy explains how AioBot handles information when you use our website, Discord bot, dashboard, and related services. Discord separately processes information under its own privacy policy.
Information we collect
Discord account information: Discord user ID, username, avatar, OAuth access and refresh tokens, and the servers you own or have permission to manage.
Server configuration: guild IDs and names, owner IDs, channel and role IDs, module settings, custom filters, templates, schedules, panel configuration, and other dashboard choices.
Bot feature data: depending on enabled features, this may include vouches and proof links, ticket records and transcripts, moderation events and relevant message content, invite activity, giveaways and entries, logs, welcome settings, automated messages, and autoresponder content.
Technical information: request timestamps, error and security logs, approximate network information such as IP addresses processed by our hosting providers, browser information, and bot health or latency data.
How we use information
We use information to authenticate users, verify server-management permissions, operate configured bot features, synchronize the dashboard and bot, prevent duplicate or fraudulent actions, secure and troubleshoot the Service, respond to support requests, and comply with legal obligations. We do not sell personal information.
Discord OAuth and permissions
AioBot requests the Discord identify and guilds OAuth scopes to identify you and show servers you can manage. OAuth tokens are used server-side and are not intentionally exposed to browser JavaScript. Bot permissions vary by feature and can be reviewed in Discord.
Retention
We retain configuration and feature records while needed to provide the Service, preserve requested history or restore functions, resolve disputes, prevent abuse, and meet legal obligations. Retention depends on the feature: operational logs may be short-lived, while vouches, ticket transcripts, invite statistics, and saved templates may remain until an authorized server administrator deletes them or requests deletion.
Your choices and requests
You can disable modules, remove stored entries through available dashboard controls, revoke AioBot's Discord permissions, remove the bot from a server, or sign out of the dashboard.
Server owners and authorized users may contact support to request access, correction, export, or deletion of information, subject to identity and server-ownership verification and applicable legal requirements. Some records may be retained when necessary for security, fraud prevention, or legal compliance.
Security
We use administrative, technical, and organizational safeguards intended to protect information, including server-side secret handling and permission checks. No online service is completely secure. Never submit passwords, authentication tokens, payment-card details, government identifiers, or other highly sensitive information through AioBot tickets, logs, forms, or messages.
Children's privacy
AioBot is not directed to children below Discord's minimum required age. If you believe a child provided personal information contrary to applicable requirements, contact support so we can investigate and take appropriate action.
International processing
AioBot and its service providers may process information in countries other than your own. Those countries may have different data-protection laws. We use providers and safeguards appropriate to the nature of the Service and information involved.
Policy updates
We may update this policy as AioBot, our providers, or legal requirements change. The effective date above identifies the latest version. Material changes may be announced through the website or AioBot community server.
Questions or requests?
Contact the AioBot team through our community server. Please do not include passwords, bot tokens, or other secrets.
Contact AioBot support